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Exchange.Oracle.com Privacy Policy
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Exchange.Oracle.com respects the privacy of registered companies and users (collectively referred to as "users"), particularly with regard to the collection, storage, access, and use of personally identifiable data collected online. To learn more about the privacy policy for Exchange.Oracle.com, please review the sections below for information pertaining to the following specific issues:

1. Scope and Information Flows
2. Types of Data Collection
3. How we use Information
4. Account Access
5. Voluntary Participation
6. Marketing
7. Security
8. Updates to the Privacy Policy


1. Scope and Information Flows

We have developed a specific privacy policy for Exchange.Oracle.com to properly reflect our information and use practices. Exchange.Oracle.com’s privacy policy differs from Oracle.com’s privacy policy because of the inherent nature of this exchange. Exchange.Oracle.com represents an open business-to-business exchange which functions based on information flows between trading and collaboration partners. As such, users are advised that their use of Exchange.Oracle.com will be tracked and evaluated to assure that there is no misuse of Exchange.Oracle.com and to attempt to provide them, where appropriate, with guidance on the most appropriate opportunities.

Users trade and collaborate on Exchange.Oracle.com either directly or on co-branded websites (co-branded by Oracle and the owner of a referring website from which the user is linking) representing specific user communities. Exchange.Oracle.com hosts multiple communities that wish to participate in an open exchange. Maximizing the number of users creates a more varied and valuable experience for potential buyers and creates a larger audience for sellers. It also provides a highly effective environment for users to collaborate in activities such as supply chain collaboration and product development. Information on Exchange.Oracle.com use and transactions will be maintained by Oracle and, if you trade and/or collaborate on a co-branded website, will be made available to the owner of the referring website. However, other than your company administrator, at no time will anyone be able to access your confidential collaboration information, such as plan and project details, or items that have been designated by you as secure, if you have not explicitly granted access to those specific users and/or trading partners. This policy sets forth the privacy policy for Exchange.Oracle.com. Please refer to the policy of the referring website, where applicable, to review their information practices. Users should be aware that trading and collaborating on any exchange requires the transfer of information between buyers and sellers, and possibly also service providers such as payment and delivery agents, in order to complete the transaction activity.


2. Types of Data Collection

Exchange.Oracle.com collects data from users in four main ways:

  • Registration screens and online forms
  • In the process of online purchases (transaction records), sales inquiries, and other collaborative activities
  • In e-mails sent to Oracle from users
  • Through automated means such as communications protocols and cookies

Exchange.Oracle.com receives data from you as part of the standard communication connection itself - the standard electronic greeting between your computer, the network and our servers. This information often consists of network routing (where you came from), equipment information (browser type), date and time. At this time, our server will also query your computer to see if there are any "cookies" which we have set previously to facilitate the login or other site navigation procedures. In the future, certain login information provided to the referring websites may also be provided to Exchange.Oracle.com in order to streamline use of Exchange.Oracle.com and avoid duplicate entry of login information.

Exchange.Oracle.com uses cookies to collect information about users’ identities and language preferences. The information collected from cookies is currently used to improve the functionality of Exchange.Oracle.com by avoiding duplicate data entry, facilitating navigation, increasing the relevance of content and enhancing security. Cookies on Exchange.Oracle.com may collect the following information: a unique identifier, user preferences and profile information to personalize content, and membership information to access specific services on Exchange.Oracle.com. Some of the cookies are session cookies while others last indefinitely. Either way, the cookies are only returned to Exchange.Oracle.com’s servers.

Cookies provide a convenience for users by creating a more streamlined login process, keeping track of transactions, and preserving order information between sessions. You can set your browser to alert you when a cookie is being used, the duration of the cookie, and to inform you of where your information is being returned. You then have the opportunity to accept or reject the cookie. Additionally, you may set your browser to refuse all cookies or accept only cookies returned to the originating servers. Users may generally disable the cookie feature on their browser without affecting their ability to use Exchange.Oracle.com, except in some cases where cookies are used as an essential security feature to transaction completion. However, disabling cookies will limit your use of many convenience features offered by Exchange.Oracle.com.

To learn more about cookies and browser functionality relating to cookies please search for "cookies" in the help function of your browser.


3. How We Use Information

Exchange.Oracle.com is an open, global, business-to-business exchange that requires users to provide both company and individual user information during the registration process. Additional site use information may be gathered as users navigate Exchange.Oracle.com and perform transactions. This information is gathered for the following main purposes:

  • To establish identity of the company and user. Business contact information such as name, address and e-mail is collected at the company and user level during the registration process.


  • To effect posting of opportunities or related communications. Transactional information such as transaction type, transaction amount, payment, shipping and billing information of the users associated with transactions is collected and stored. As part of our efforts to provide users with the ability to establish business relationships with each other, some aspects of this information may also be used for evaluative purposes.


  • To provide future service and support. Contact information as well as customer and technical support services requested by users is collected. This information is used to provide users with product and service updates and patches, as well as notices of changes in usage and other policies.


  • To better tailor marketing to user needs. Information on Exchange.Oracle.com use is analyzed to help us create website content and functionality that is relevant and user friendly in order to enhance the overall user experience.


  • To enable our business partners to more effectively serve our users. Exchange.Oracle.com has select business partners that market cobranded versions of this exchange. If you access Exchange.Oracle.com through the website of one of these business partners, we may share your registration data and transactional information with that partner. Such information will be shared with that business partner for the same limited reasons outlined above. Since users using these cobranded websites are already customers of the owner of the referring website, we suggest that users refer to the referring website’s privacy policy to determine how they will use the information.


4. Account Access

Exchange.Oracle.com recognizes two levels of access for participants: company administrators (responsible for the relationship between Exchange.Oracle.com and member companies) and users (employees of member companies who are authorized to participate on Exchange.Oracle.com by the relevant company representatives).

At any time, a user can edit his or her own personal information and view his or her own transactional activity under the "My Exchange" tab. Each company administrator has the administrative right of access to all user accounts for his or her own company. An administrator’s right of access includes, but is not limited to, the ability to update company information, approve new user and affiliate company accounts, and view or update users’ transactions.


5. Voluntary Participation

Participation on Exchange.Oracle.com is voluntary. Participation requires companies and users to provide the information specified on the registration screens for the reasons specified above and as provided in the Terms and Conditions of Use. This information is essential to properly complete transactions and continually improve the exchange. By accepting the Terms and Conditions of Use, and by trading and collaborating on Exchange.Oracle.com, users consent to receive marketing information from Oracle. At a future point, Oracle will have functionality that will allow a user to opt out of receiving marketing information from Oracle by checking off the appropriate box(es) as part of the registration process or by editing the user’s personal information. Until such an automated, self service functionality is deployed, please send a message to this email link "Link" and indicate your desire not to receive marketing from Oracle. If users have entered Exchange.Oracle.com from a referring website or are engaging in transactions with other vendors on Exchange.Oracle.com, they should make sure to refer to the privacy policies on the relevant websites.


6. Marketing

Exchange.Oracle.com reserves the right, unless otherwise stated, to use personal information provided in the registration process for marketing purposes including, but not restricted to, programs that generate awareness and educate and update users on new features, functionality, and news. The format and frequency of these marketing messages will not be restricted unless specifically requested by the applicable user.

Exchange.Oracle.com is sensitive to the needs of its users. We are currently developing marketing policies and technology solutions and methodologies to allow users to determine their preferences and control their interactions with Exchange.Oracle.com. The initial steps have already been deployed, allowing users to develop and maintain an initial profile, select among online communities and choose from a number of language options. Over time, we will allow users to configure their relationships and interactions with us by controlling and maintaining detailed preferences.

Oracle permits a limited amount of sponsorships and advertisements on its websites. No personally identifiable information is passed back to the advertisers as part of this process, but aggregate profile information, such as user community, if provided, may be used in the selection of advertising to make sure that it has relevance to the user.

Please note that there are links on Exchange.Oracle.com to external websites. These external websites and their privacy practices are beyond the control of Oracle and you should therefore review their privacy policies before providing any personal information.


7. Security

Exchange.Oracle.com is concerned with the security of user data it has collected, and has put in place measures to prevent unauthorized access to that information. Payment information is protected during transmission from the user by a Secure Sockets Layer (SSL) connection and, once stored, is protected through various security measures in place at the Exchange.Oracle.com data center. These measures include both policies relating to access to information and technological elements such as firewalls.


8. Updates to the Privacy Policy

Exchange.Oracle.com is sensitive to the privacy issues of its users, and recognizes the need to update this policy as new features and business services are offered on Exchange.Oracle.com. All users will be notified by email of material changes to this Privacy Policy prior to the change date.

If you have any questions about the Exchange.Oracle.com Privacy Policy, please contact us at oexhelp_us@oracle.com, or at:

Oracle Corporation
Attention: Exchange.Oracle.com
500 Oracle Parkway
Redwood Shores, CA 94065
United States of America

 

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